Layaa Privacy Policy Agreement
This "Layaa Privacy Policy Agreement" (hereinafter referred to as "this Policy") aims to explain how Layaa and its affiliated companies (hereinafter referred to as "Layaa" or "we") collect, use, share, store, and protect your personal information when you use the Layaa application, related websites, services, products, and content (collectively referred to as "the Services"). We attach great importance to your privacy and hope that you read this Policy carefully. Before registering, browsing, or using the Services, please ensure that you fully understand and agree to all the contents of this Policy. If you do not agree to the terms of this Policy, please do not use the Services.
I. Information We Collect
The information we collect includes information you provide, information automatically collected, and information obtained from other sources.
(I) Information You Provide
- 1. Personal Profile Information: You can choose to provide information such as gender, nickname, birthday, avatar, etc., to improve your personal profile.
- 2. User-Generated Content: Text and other content created by you during MBTI testing and AI chatting, such as test responses and chat messages. Please avoid uploading content containing sensitive information.
- 3. Feedback Information: Feedback, suggestions, contact information, and other information you send to us through online customer service, feedback email, or other channels.
(II) Automatically Collected Information
When you use Layaa Services, we will automatically collect the following information:
- 4. Device Information: Basic device information such as device model, operating system version, and device language for app compatibility and optimization.
- 5. Usage Information: Basic app usage information such as login records and feature usage frequency to improve our services.
II. How We Use Your Information
We use the collected information to provide, maintain, and improve the Services, including but not limited to the following aspects:
- 1. Service Provision: Help you create and manage your account, conduct MBTI personality testing, and engage in AI chatting.
- 2. Identity Recognition: Identify your identity to facilitate your login and access to personal information and reduce repeated input.
- 3. Problem Solving: Diagnose and fix technical problems, conduct data statistics and analysis, and ensure the normal operation and security of the Services.
- 4. Personalized Services: Provide personalized AI chat experiences and MBTI-based recommendations based on your personality type and preferences.
- 5. Communication and Interaction: Communicate with you about service updates, terms changes, and important notifications.
- 6. New Product Development: Develop and test new functions and products to enhance user experience.
- 7. Security Assurance: Detect and prevent abuse, fraud, illegal activities, and protect the legitimate rights and interests of you and other users.
- 8. Compliance Operations: Comply with laws and regulations, implement service terms, and protect our intellectual property rights and other rights.
III. How We Share Your Information
We promise not to sell your personal information to third parties. We will only share your information in the following circumstances:
(I) Service Providers and Partners
To carry out business operations, we will share information with the following service providers and partners:
- 1. Business Function Service Providers: Assist in providing basic business functions to ensure the normal operation of the Services.
- 2. Cloud Service Providers: Provide basic services such as data storage and security protection.
- 3. Data Analysis Service Providers: Conduct data statistics and analysis to optimize the Services and provide a better user experience.
- 4. Security Service Providers: Protect the operation of the Services and the security of user data.
(II) Within the Group
Within the group, we may share your information with parent companies, subsidiaries, or other affiliated companies to provide you with more comprehensive services.
(III) Legal Requirements
In cases required by law, such as responding to subpoenas, court orders, law enforcement investigations, etc., we will disclose your personal information to protect the rights, interests, and safety of us, users, or the public and comply with applicable laws.
(IV) With Your Consent
With your explicit consent, we will share your personal information in accordance with your instructions. If you choose to log in to Layaa or share usage information through a third-party service platform, we will share relevant information with it in accordance with the third-party platform's privacy policy.
(V) Public Information
Personal profiles, posted content, and other information you make public on the platform can be viewed, collected, and used by other users. Please be cautious about disclosing personal information when participating in public activities. We are not responsible for the information you publicly disclose.
(VI) Business Transfer
In the event of mergers, acquisitions, sale of part or all of the business, etc., we may transfer your information as an asset to the relevant party, but we will require the recipient to protect your personal information in accordance with this Policy.
IV. Your Rights
You enjoy the relevant rights stipulated by applicable privacy laws, which can be exercised through the application, device settings, or by contacting us:
- 1. Right of Access and Modification: You can access and modify your personal information through the app settings.
- 2. Right to Delete Information and Account: You have the right to request the deletion of part or all of your personal information. After deleting your account, all information under the account will be cleared within a reasonable period and cannot be recovered, so please operate with caution.
- 3. Right to Revoke Authorization: You can manage application permissions through device settings. However, please note that some functions may not be available if you refuse authorization.
- 4. Other Rights: You also enjoy other privacy rights stipulated by laws and regulations. If you have any questions or requests, please contact us, and we will reply and handle them within a reasonable period. You may need to provide information to verify your identity.
V. How We Protect Your Information Security
We attach great importance to information security and take reasonable security measures to protect your personal information from loss, abuse, and tampering, such as using encryption technology to transmit sensitive information and setting access permissions. However, please understand that the network environment is not absolutely safe, and we cannot completely eliminate risks such as unauthorized access and hacker attacks. You should properly keep your account password and information, and if you find any abnormalities, please contact us in a timely manner.
Our Services operate through servers located in multiple countries around the world, and your personal information may be stored outside your country or region. In such cases, we will take measures to ensure that information processing and storage comply with applicable laws and protect the security of your personal information.
VI. Minors' Personal Information
Layaa is designed exclusively for adults aged 18 and above (or the age of majority as defined by applicable local laws). We strictly prohibit minors from using our services and do not knowingly collect, store, or process personal information from individuals under the required age.
Our Protection Measures:
- 1. We implement age verification measures during the registration process
- 2. If we discover that a minor has provided personal information, we will immediately delete such information from our systems
- 3. We will promptly suspend or terminate accounts that belong to minors
- 4. We regularly review our data collection practices to ensure compliance with child protection laws
Parental Notice: If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at contact@layaa.live. We will take prompt action to investigate and remove any such information from our systems.
Legal Compliance: We comply with applicable laws regarding the protection of children's privacy, including but not limited to COPPA (Children's Online Privacy Protection Act) in the United States and similar regulations in other jurisdictions.
VII. Disclaimer
When using Layaa Services, please pay attention to protecting your personal privacy and avoid disclosing sensitive information such as detailed chat records, phone numbers, real names, home addresses, bank card information, and ID card numbers on your personal homepage or when communicating with other users. If you voluntarily publish sensitive personal information on your personal homepage, such as religious beliefs, sexual orientation, ethnic background, health status, etc., it means you agree to our storage and processing of such information. Please be aware that the content you publish on the platform may be viewed, downloaded, and saved by other users, and there is a risk of sensitive information leakage. You shall bear the relevant responsibilities and risks on your own.
VIII. Contact Us
If you have any questions, suggestions, or complaints about this Policy, please contact us at contact@layaa.live. We will do our best to answer your questions and handle your feedback in a timely manner.
IX. Terms Applicable to Specific Regions (e.g., Example Terms for California Residents)
If you are a resident of California, USA, the following terms apply to you as a supplement to this Policy in accordance with the requirements of the California Consumer Privacy Act and other regulations:
- 1. Information Collection and Sharing: We will not sell or share your personal information for personalized advertising. We may disclose your personal information to the service providers listed in Part III of this Policy to realize the corresponding functions and services.
- 2. Information Categories: For the categories of your personal information collected in the past 12 months, please refer to Part I of this Policy.
- 3. Exercise of Rights: You can request access to, correction, and deletion of personal information in accordance with applicable laws and regulations, but please understand that these operations may affect the normal use of some functions. We will not discriminate against you or treat you differently because you exercise relevant rights. If you have any questions, please feel free to contact us through the contact information in Part VIII of this Policy.
X. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us:
- 1. Email: contact@layaa.live
- 2. Response Time: We will respond to your inquiry within 30 days
When contacting us, please include:
- 1. Your registered email address (if applicable)
- 2. A clear description of your question or request
- 3. Any relevant details that may help us assist you
We are committed to protecting your privacy and will handle all inquiries with the utmost care and confidentiality.